Postée il y a 34 jours
A la fois Cabinet de recrutement & Société de conseil, VOLT (Innova Solutions) a une couverture nationale. Nous sommes basés à Sophia Antipolis, au coeur de la French Riviera, nous accompagnons nos clients dans toute la France et offrons à nos candidats des postes dans les secteurs de l'IT, des Télécoms et de l'Engineering.
Nos clients ont accès à plus de 85 bureaux à travers le monde :
- Aux États-Unis
- En Europe (Belgique et Nice)
- Aux Royaume-Uni
- A Singapour
- En Inde
We are looking for a ServiceNow Business Analyst H/F for our client.
Your duties :
- Converting high-level process definitions into detailed ServiceNow implementation designs, structured as epics, features, and user stories.
- Developing a product or implementation roadmap that aligns with business needs and adheres to ServiceNow deployment best practices.
- Organizing and facilitating design workshops with business stakeholders.
- Creating and managing a backlog in collaboration with other Business Analysts.
- Promoting a ServiceNow "Out of the Box" approach while ensuring business requirements are effectively addressed.
- Offering guidance on process improvements and leveraging platform capabilities.
- Keeping up to date with ServiceNow advancements to ensure current designs remain scalable and future-ready.
- Preparing and conducting product and proof-of-concept (POC) demonstrations, collecting feedback, and identifying improvement actions.
The technical environment :
- ServiceNow Platform
- SPM / ITBM
- Oder Management
Localisation of the mission : Full Remote
- You have at least 7 year's professional experience as Servicenow Solution Business Analyst.
- You are a good communicator and enjoy working in a team.
- You are fluent in English
- You have at least 7 year's professional experience as Servicenow Solution Business Analyst.
- You are a good communicator and enjoy working in a team.
- You are fluent in English